[Important Note - For Overseas Customers]
Thank you for purchasing this product. Please read the following important notes carefully before using this product overseas.
1. Legislation and safety standards
This product complies with Japanese safety standards. Please check compatibility with local regulations and safety standards before use in your country.
Certain product categories (electronics, cosmetics, food, etc.) may require certification from the importing country.
2. About electrical products
[Voltage compatible]
When using electrical appliances, please note that they are designed according to Japanese voltage specifications (90-110V), so using them at a different voltage may cause malfunctions.
[Plug type]
Our products use the Japanese plug type (A type or B type).
Please use a conversion adapter if necessary.
[Important notes regarding transformers and adapters]
A transformer adjusts the voltage to suit the requirements of the equipment.
Conversion adapters only change the shape of the plug and do not adjust the voltage.
Using only the conversion adapter without a transformer may damage the product.
[About responsibility]
We are not responsible for any failure or damage caused by improper usage, such as operating the product without a transformer.
3. Language and manual
Product instructions and displays may only be in Japanese.
Straightening the whisk is an excellent way to make it last longer. After washing the whisk, you need to dry it completely.
The best way to dry a chasen is to rinse it with water and then place it on a chasen stand.
It helps maintain the shape of the bamboo string and prevent premature damage.
Size (approx.): Bottom diameter 6.4cm x height 87.3cm.
The manufacturing process of ceramics involves more than a dozen steps, and is generally made by hand and fired at high temperatures. Therefore, small defects such as small spots, weight errors, color variations, and slight size differences may occur during the manufacturing process. These problems are inherent in the manufacturing process and are not a quality issue.
Please check the contents when you receive your order. We inspect each item individually, but if there is any defect, damage during delivery, or if the item is different from what you ordered, please contact us.